Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: April 29, 2026
Business Name: On Tha' Roxx | Contact: 574-800-4144 or service@on-tha-roxx.com
On Tha' Roxx respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us, including information collected through our website, phone calls, forms, emails, and text message communications.
Information We Collect
We may collect the following information: your name, phone number, email address, event or service details, billing or payment-related information when applicable, and any information you choose to provide when contacting us.
How We Use Your Information
We use your information to respond to inquiries and service requests; provide quotes, booking information, confirmations, and customer support; send appointment, event, service, scheduling, or business-related updates; communicate with you by phone, email, or text message when you have provided consent; and improve our services and customer experience.
SMS / Text Message Communications
By providing your mobile phone number and opting in, you agree to receive SMS/text messages from On Tha' Roxx. Messages may include service updates, appointment or event confirmations, quote follow-ups, reminders, customer support messages, and general two-way communication. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 574-800-4144 or service@on-tha-roxx.com.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except as needed to provide our services or as required by law. We do not transfer, share, or disclose consumer data to any external organizations under any circumstances, even with user consent, except where strictly required by law.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage is 100% secure.
When We May Share Information
We may share limited information only when necessary to provide requested services, process payments, comply with legal obligations, or protect our rights, safety, or business operations. We do not sell your personal information.
Contact Us
If you have questions about this Privacy Policy, please contact us at: On Tha' Roxx — Phone: 574-800-4144 — Email: service@on-tha-roxx.com
